Cause and Effect

We all want to do the best job we can do, for me at the moment its about building the best relationships and getting the very best returns for the clients I take care of. Exceeding their expectations and surpassing the revenue levels to where bonuses kick in, systematically growing my little corner day after day – this can be made easier or harder by other staff and management. Either way I will strive to do the best job I can for the clients, the business and myself. — This is my pledge.

When you are in a great mood – everyone around you seems happy.
When you are in a crappy mood – everything seems harder, people respond to you differently.

You get good news –> you react positively –> you spread your joy around.
You get bad news –> you react negatively –> you spread your negativity around.

What you do is effecting those around you – this isn’t new or insightful, its fact.
If you act like a dick people will treat you and think of you like a dick.
So its important to act as though you want others to treat you.

When dealing with people, it is essential that you manage their expectations as part of the process. Whether your performance is outstanding or weaker than expected, promises kept or broken – the perception is what holds the ongoing relationship together, for clients, staff and partners.

We can only ever control our self, if we do the best we can do, improve day after day and exceed expectations – others will notice, and even if they don’t – if we are performing at our best that should be making us happy.

Always try to put out positives rather than negatives.

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